FAQ

1. What kind of jewelry does Sniyu offer?

Sniyu offers a curated collection of modern, minimal, and elegant jewelry designed for everyday wear as well as special occasions. Our designs pair beautifully with both Indian and Western outfits.

2. Is Sniyu jewelry suitable for daily wear?

Yes, our jewelry is lightweight, comfortable, and crafted for regular use when handled and cared for properly.

3. How do I place an order?

Browse our collection, select your preferred product, add it to the cart, and proceed to checkout. Follow the steps to complete your order securely.

4. What payment methods do you accept?

We accept Debit & Credit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (available on selected pin codes).

5. Is Cash on Delivery (COD) available?

Yes, COD is available for selected locations. Availability will be shown during checkout based on your delivery pin code.

6. How long does shipping take?

Orders are usually delivered within:
• 3–5 business days for metro cities
• 5–7 business days for other locations

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email. You can track your order until delivery.

8. What is your return policy?

We offer a 7-day return policy on eligible products. Items must be unused, in original condition, and with all packaging intact.

9. What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear images so we can assist you.

10. How should I care for my jewelry?

To maintain shine and quality:
• Avoid contact with water, perfumes, and chemicals
• Store jewelry in a dry place
• Clean gently with a soft cloth

11. Are the product images accurate?

We strive to display accurate images. Minor variations may occur due to lighting, screen settings, or handcrafted details.

12. How can I contact Sniyu?

For any questions or support:
Email: support@sniyu.com
Website: sniyu.myshopify.com